Healthcare, as it is now, in first world countries is moving in a directions that is unsustainable. More and more money is being spent on new technology and more pressure is being put on large organizations to provide care, even though they are not equipped to do so. Thackara proposes a move toward a decentralized system, like multiple, smaller, multi-use spaces (like urgent cares), rather than one large central space (a hospital). He also states that technology should be a tool to aid better care rather than the end-all answer that replaces the human contact that is care. Additionally, people are living longer than in the past. There is a whole group of elders that are not targeted as a viable market, even though they hold a majority of the wealth in the economy.
He also introduces the idea that we are not creating in a sustainable way. We are not thinking about the big picture enough and need to learn from our elders about how to move forward. As a whole, people are more isolated from each other than before. Thackara concludes that work is bad for our health there has been a decline in satisfaction and serious health ramifications. This is across all jobs and income brackets and regions. Because of this social communication has become overwhelmingly local and isolated. Thackara encourages community building to address these problems.
